DigiData Systems was initially established in 1980 as a consulting organisation focusing on Management Information provision through the effective structuring and deployment of ERP systems.
Our founder Andrew Read, a Business Process and Knowledge Management consultant, realised the potential of building an electronic data collection system that would provide for the centralisation and standardisation of data within an organisation.
In early 2000, Andrew forecast that the next major technology area for corporate focus would be in the areas of electronic document management and business process workflow management, this based on the need for efficient processes and productivity improvements that are inhibited by paper volumes as well as the significant amount of corporate knowledge that is tied up in inaccessible documents.
Such a product would fit into the profile of the business, being focused on information provision. Utilising the knowledge and experience within the organisation, the team embarked on a significant development programme that was aimed at delivering highly functional document management capabilities, employing leading edge technology design, and incorporating business process workflow into one product. This product was named DigiData.
An early version of the Image Management Module of the DigiData product was implemented at its first site towards the end of 2000 and development continued until late 2002 when the initial version of the product was released.
The DigiData product is constantly being developed and upgraded. We work with our customers to identify new needs and challenges in document management, these are incorporated in the ongoing development programme. New Releases are issued on an annual basis, ensuring that the system remains at the leading edge of functionality and technical development. Our system architects and developers expand the capability of the solution through Business Process Management and the evolution of the product has allowed for the construction of industry specific modules that plug-in to the base platform to provide performance tracking dashboards.
Over the past 31 years the organisation developed a solid reputation for the support and service of its customers, this success attested to by the number of occasions that clients repeat their calls for the skills and resources of the organisation to provide consulting and support. Also significant is the number of blue-chip customers that we continue to service.